AFTER SALES SERVICES
ScaITT offer excellent service to our customers, guaranteeing your machine’s performance so you don’t need to worry.
Our team is made up of 116 employees across our 4 service sites, located throughout the regions where we operate:
Barcelona (2), Lleida (1) and Palma de Mallorca (1).
ScaITT has sales points at these sites offering official services for our brands (Scania and Schmitz). Furthermore, at ScaITT we make use of the most innovative technologies to make sure our service is at the cutting edge.
Our technical staff are a qualified and professional team in continuous training with the brands we represent. They are always up to date on the tools to solve whatever problems you may have.
Learn more about the different tailor-made programs we offer to keep your vehicles in perfect condition through our maintenance contracts and extended warranty (CRM / Full Service):
We can identify your maintenance and repair needs and act before things go wrong. This allows us to be proactive, which in turn allows you to focus on what really matters: your business.
-The contract covers all maintenance costs
-Flexible and tailored to your needs
-Workshops close to you
-Choose a monthly fixed rate or a single payment
Repair and maintenance contracts and FULL SERVICE
Designed to give absolute and lasting tranquillity, CRM and/or FULL SERVICE offers Scania and Schmitz vehicle owners the possibility to extend their warranty up to 7 years.
You can choose between several levels of coverage, based on your needs and those of the brand
This will provide you with:
-Total tranquillity about vehicle maintenance
-A single contract for all your servicing needs
Since we were first founded, one of the key aspects of ScaITT’s business has been the supply of original spare parts from the brands we represent.
We offer our customers a wide range of genuine spare parts, tools and accessories, with a full manufacturer's warranty.
Our original spare parts have been manufactured to ensure the proper functioning of machinery, so they are subject to the most demanding quality controls, inspections and review by highly qualified technicians. All this guarantees that each component is in perfect condition when supplied to the client and is guaranteed by the manufacturer.
We have a catalog of original spare parts, which includes all the principal categories:
- Electrical systems: Alternators, starters and batteries
- Lubricating oils and antifreeze
- Glass panes and cabins
- Air and liquid filters
- Electric components
- Lights and acoustic signalling
- Hydraulic systems and brakes
- Small materials
We have extensive experience in personalized advice and managing the particular needs of each client. Through a careful analysis of our clients’ specific needs and our own demand-management procedures, we guarantee the ideal solution for each client in terms of quality, efficiency and value.
At ITT Recuperación (Recovery), customers can find a wide range of reconditioned spare parts from the best brands at the best prices, fully guaranteed: Engines - Gears - Differentials - Reducers - Complete cabins - Vehicle parts for Scania, Volvo, DAF, Mercedes, etc.
P.I. Roca. C/ San Martí 68-70, nave 3 08107 Martorelles, Barcelona
Tel: +34 935 62 03 82
SCAITT S.A. are committed to integrating new technologies and systems across our business, to give customers the optimum experience. We have specialists trained in all of the technologies offered by our brands - both Scania and Schmitz.
Scania's connected services provide everything you need, from automated tachograph reports to remote diagnostics and driver advice. Our systems are exceptionally easy to use, meaning they are used more often and with greater effect than less user-friendly options.
- REMOTE DIAGNOSTICS
The remote diagnosis work together with Scania Assistance and its workshop to significantly reduce repair times and correct failures before they escalate into problems.
- REMOTE DOWNLOAD TACOGRAPH
Scania also has another web portal to monitor all your tachograph downloads. This portal produces reports which give an overview of drivers’ work routines: working hours, rests, infringements, etc.
It allows you to monitor your downloads and decide when to perform them, as well as monitoring the expiration of your cards.
In addition, Scania stores all your data, taking full legal responsibility for any data loss on the server for as long as the service is active.
- FLEET MANAGEMENT (FMS)
An Online Portal plus a mobile APP allow you to monitor all your vehicles at all times, and analyse each of them and drivers.
Below are some of the most useful functions offered by the fleet management portal.
- Position control and precise tracking of your entire fleet.
- Data monitoring of vehicles and drivers helping them to be more efficient.
- Route and service planning.
- Real-time warnings of possible faults or misleading routes.
Ecolution by Scania is our most complete and powerful fuel economy solution. Our deep knowledge of your activity allows us to optimize your vehicle, customize driver management and introduce an extended maintenance program. The result is lower fuel consumption and fewer CO₂ emissions.
It is a program that performs:
- Efficient fleet training.
- Analysis of all trucks included in the program.
- Driver coaching via telephone.
Ecolution offers extended maintenance helping you save even more fuel and making your fleet more sustainable.
Solutions for each sector
Schmitz Cargobull Telematics is one of the best reasons for potential customers to choose your business.
Knowledge is power
Only those with the right information at the right time are in a position to make the right decisions.
With Schmitz Cargobull Telematics you will have all the information you need about your semi-trailers at your fingertips whenever you need it, independent of the tractor unit.
You will always know the location of your semi-trailer – wherever and whenever.
At the same time, you will receive precise summaries of the vehicle’s status, allowing you to plan and adapt.
You can send important information automatically to the driver and the attendant.
Allows you to achieve greater efficiency by reducing downtime and wasted trips.
The hidden mounting of the equipment protects it from theft. Furthermore, the equipment will inform you immediately of any theft or damage to your semi-trailer.
Schmitz Cargobull Telematics allows you to monitor the temperature of the semi-trailer independently of the tractor, preventing possible deterioration of the load.
Configure the equipment remotely via the internet and integrate Schmitz Cargobull Telematics into your merchandise management system.
Supervise with Schmitz Cargobull Telematics, independently of the tractor, the temperature of the semi-trailer. Prevent possible deterioration of the load.
Configure the equipment remotely via Internet. Integrate Schmitz Cargobull Telematics into your merchandise management system.